When companies outgrow their existing legacy business management ERP system and look for a replacement, it can be an arduous task.  There are hundreds of Accounting, ERP, and  Business Management Software Systems on the market today.  However, when a company’s business system just can’t meet customers’ needs and bottleneck operations, very frequently they seek trusted modern technology systems. Two of the most popular Business Management Systems on the market today are Microsoft Dynamics 365 Business Central and Oracle NetSuite.  For an organization that is seeking to replace its business software, this post will highlight some of the differences between Microsoft Business Central vs NetSuite.

Microsoft Dynamics 365 Business Central and Oracle NetSuite Similarities:

Both of these established Business Management/ERP solutions are a great fit for small to mid-sized businesses.  When we discuss Business Management or ERP software simultaneously, we are referring to Modern Business Solutions with the power and technology to bring about greater efficiencies by managing many different departments under one system. Greater synergies can be achieved by having disconnected business systems combined into one.  Enterprise Resource Planning Systems (ERP) are designed to do exactly that; connect multiple distinct business areas and systems.  ERP and business management Systems, therefore can manage all core areas of a company including:

  • Financials
  • Inventory Management/Supply Chain
  • Sales
  • Purchasing
  • Business Reporting
  • Service Management
  • Project Management
  • Account Management/CRM
  • Warehousing
  • Manufacturing
  • And More!

Cloud Technology: Both Microsoft Business Central and Oracle NetSuite are Cloud Deployment ERP Systems which, in the modern area of business software, is very common.  Companies can take advantage of a lower price point and not rely on traditional in-house infrastructure by selecting a cloud ERP system that will have data reside primarily in the cloud.  Having Cloud Business Technology gives users access to their business system on a desktop or remotely by using a Mobile App that is made for both of these solutions.

User Interface: As far as use interfaces are concerned, both Microsoft Business Central and NetSuite have a modern, intuitive, and customizable user interface that makes working more efficient. Both systems have an “easy to use” interface that is designed to boost productivity by making common employee tasks simple to find and execute.

Pricing: Pricing for both of these Business Systems is very attractive and an advantage of selecting cloud business systems is a much lower pricing level for licensing. In a sense, users are “renting” their license and therefore benefit from much lower costs compared to buying an On-Premises licensing seat.  Unless pricing has changed as of writing this post, both of these systems have pricing per user at $ 100/user or less on a “named user basis”.

Microsoft Dynamics 365 Business Central and Oracle NetSuite Differences:

With all of the similarities, it therefore makes ERP selection more difficult.  However, below I will highlight some key differences that may make this selection process easier between Microsoft Business Central vs NetSuite. Again both of these ERP systems have many functionalities and are a great fit in the SMB marketplace today and why they are both so popular.

Deployment: Both Microsoft Dynamics 365 Business Central and Oracle NetSuite are cloud ERP systems; however, an On-Premises deployment option is still available with Microsoft Business Central.  For some companies, this is still preferred. Companies that select having an On-Premises system, therefore, are buying their ERP license and have most of their data on-site which must be maintained with on-site infrastructure, networking, and security. This, of course, is a more costly option.

Functionality: As mentioned before, both ERP systems have vast capabilities for small to mid-sized businesses.  However, as you research each business system offering you will notice that some functionalities are either not available as a “core ERP offering” and must be added at an additional cost.  Furthermore, some capabilities are not available as an innate Core Functionality and you must rely on a 3rd party solution to complete your ERP solution.  For example, in Microsoft Business Central, eCommerce is not part of the core solution, however, is integrated through an ISV (Independent Software Solution).  Conversely, some functionality is absent in the base NetSuite system. For example. Warehouse Management, or Manufacturing is an added modular, at an extra charge, and not included in the core system.

Integrations:  With a large and growing number of business applications available through Microsoft AppSource, companies can customize their Business Central solution with generally low effort.  These business apps are “extensions” of the Microsoft Business Central system and are built on Microsoft’s Low Code Power Platform.  Familiar and powerful business applications such as Outlook, Microsoft 365 for Sales (CRM), and Microsoft Power BI (Analytical Solution) have a seamless integration with Business Central.   NetSuite can also add functionalities via modules that are specific “blocks” of business capabilities to further customize your ERP solution such as Supply Chain Management, Professional Services, Human Resources, etc. An important note is that some programs outside of the Oracle NetSuite may not be integrated as well as most Microsoft solutions into Microsoft Business Central.

Closing Thoughts:

Both of these popular business management ERP systems are a great fit for Small to Mid-sized organizations.  There are vast functionalities around core business needs that most businesses need.  However, most businesses have very selected business requirements needs and are seeking an “all-in-one” Enterprise solution for their requirements which is why they are considering these ERP solutions.  The best Cloud Business System is the one that fits your business best in terms of ease of use, functionality, pricing, ability to customize, and ongoing support.  Support and partner selection is a topic we have not mentioned,  however, it should be noted that both of these ERP programs have an expanded network of Software Partners that specialize in the ERP Solutions they represent. They are the product experts in each ERP system. Both ERP programs, however easy to use, can be very complex in their capabilities.  It is best to partner with an experienced technology company that knows both your industry and your newly selected business solution.  At iCepts Technology Group, Inc. we have been in business for over 40 years and are product specialists in Microsoft Dynamics 365 Business Central, consulting, sales, training, and support. For information on Business Central vs NetSuite please see below Next Steps!

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Posted by iCepts Technology Group, Inc. a Microsoft Dynamics 365 Business Central Partner in Pennsylvania