Microsoft 365 Business Voice is a small to medium business phone systems that is integrated with the Microsoft 365 suite of products (formerly Microsoft Office 365) to bring about a modern cloud-based telephony solution in Microsoft Teams. Together they deliver an all-in-one communication solution bringing together calling, chat, and meetings into a single application.
Microsoft 365 Business Voice enables users to make, receive, and transfer calls to and from landlines and mobile phones on the public switched telephone network (PSTN) in Microsoft Teams.
One App for Everything:
Simplify your communications by unifying calling with chat and meetings in Microsoft Teams. Now with tight integration with other Microsoft Office Business Solutions; your contacts and calendar are connected across Teams and Outlook . This greatly improved productivity by enhancing collaboration to the next level by using Word, Excel, and PowerPoint within calls and meetings. Contacts are synced to Business Voice to easily make calls on contact records.
Make Calls from Anywhere:
Across your computer, mobile device, and desk phone; stay connected with a single phone number and get a consistent experience across devices with the Microsoft Teams App. You can even make calls and join meeting with just one click.
Connected to Microsoft’s Trusted Cloud:
Keep your business secure and running smoothly with an enterprise-grade phone system. Microsoft’s cloud provides built-in redundancy and load balancing with a 99.9% up-time guarantee. Plus, you get cloud-powered AI (Artificial Intelligence) with voicemail transcription, inline chat translation, and real-time captioning in meetings.
Stay connected to all of your employees, customers, and prospects with the full support of chats, file sharing, meetings, and high-fidelity phones calls.
Use your Existing Number:
As an option you can transfer your numbers from your current service provider to Business Voice. After you port your phone numbers over, Microsoft will become your service provider and there even is another option to bring over your own calling plan.
Get Started with Microsoft 365 Business Voice:
To get started with Microsoft 365 Business Voice you are required to have an active Office 365 subscriptions that include Microsoft Teams: qualifying plans include Office 365 Business Essentials, Business Premium, F1, E1, E3, A1, or A3; Microsoft 365 Business, E3, or A3. You can purchase up to 300 seats of Business Voice. If your company has more than 300 users, you can learn more about our Enterprise Voice solution. There is a charge for Microsoft 365 Business Voice of $20/user/month. There is also a trial offer currently.