In the current tough economic times, Industrial Distributors must use every advantage to improve operations, reduce costs and ultimately increase returns for stakeholders. Organizations that have access to and are willing to make better use of specific enterprise resource planning (ERP) applications can integrate the concepts of metrics and segmentation into the business for outsized results.

An important element in management theory is the simple concept: “If you cannot measure it, you cannot manage it.” By examining howto make information more visible to the distributor, it is possible to increase their ability to take charge of and manage their environment.

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