iCepts Technology Group · Customer Story

Tell us your story

Other distributors and manufacturers weighing up Business Central want to hear from someone who has actually done it. Twenty minutes of your time turns into a one-page story you own and can use however you like.

18 questions ~20 minutes Saves as you type Nothing published without your approval

Rough notes are fine

Short answers work. We do the writing — we just need the raw material from you.

Numbers beat adjectives

One measured before-and-after carries a whole story. Estimates count.

You have the final say

You see the full draft first and can change or cut anything in it.

01

Your company and your system

Quick facts. Most of this is picking from a list.

What you use it for

Tick everything that applies.

02

The problem, and the project

This is where the story starts. Be as specific as you can stand to be — the awkward detail is usually the part other people recognise in themselves.

What was going wrong, and what was it costing you in time, money, accuracy, or orders you could not fill.

The systems, spreadsheets, and paper processes — and roughly how long you had lived with them.

An acquisition, a growth year, a peak season that went badly, an audit, an end-of-support date — or simply a breaking point.

What else did you consider?Optional

Other systems, other partners, or building something yourselves.

Who was involved on your side, what was implemented, and how long it took from start to go-live.

Was anything difficult about the rollout?Optional

Honest answers make a better story than smooth ones. Tell us what happened and how it was handled.

03

The results

The part every reader skips ahead to.

What your people do differently, what they no longer have to do, and what you can see now that you could not see before.

The numbersOptional but worth more than everything else

Fill in whatever you can. Estimates are fine — write "approx." Ideas: month-end close, inventory accuracy, hours per physical count, on-time shipments, order entry time, backorders, days sales outstanding, carrying cost, hours returned to staff, headcount you did not have to add.

What you measuredBeforeAfterHow you know

Answer in your own words. This is where your quote comes from, and the plainer it sounds the better it reads.

What could we have done better?Optional

This one is for us, not for the story. We would rather know.

04

Permissions, and how to reach you

Anything you leave unticked, we leave out.

What may we use?
Anything we should not publish?Optional

Revenue, customer names, pricing, staffing changes — tell us and it stays out. A result can usually run as a percentage instead of a dollar figure.

PhoneOptional
Anyone else we should speak with?Optional

A warehouse manager, controller, or customer service lead often has the detail that makes a story real. A name and an email is plenty.

Your answers stay in this browser until you send them.

Almost done

Your answers are below. One click opens an email to info@icepts.com with all of it attached to the message — nothing leaves your hands until you press send in your own mail program.

  1. 1Press Email my answers. Your mail program opens with everything filled in.
  2. 2If it does not open, press Copy and paste into a new message to info@icepts.com yourself.
  3. 3We send you a one-page draft within two weeks. Nothing is published until you approve it in writing.
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Questions at any point, or you would rather talk it through than type — email info@icepts.com and we will book twenty minutes and fill this in together.