Microsoft 365 Business Voice, offered through iCepts Technology Group, Inc. is a cloud-based phone system built for productivity.  Business Voices integrates into Office 365 for an all-in-one communication solution that brings together calling, meetings, and messaging into a single application, Microsoft Teams. With this Microsoft Could-Base Phone solution, your company can unlock new business opportunities by increasing productivity from making phone calls right from your Microsoft Teams App.  Continue reading to learn about Microsoft 365 Business Voice Benefits.

All-in-one solution:

  • Bring together calling, chat, and meetings in an all-in-one app.
  • Quickly start a call from Teams, Outlook, or a mobile device.
  • Collaborate in the Office apps within calls and meetings.
  • Work across Teams and Outlook seamlessly with unified contacts and calendars.

Call from anywhere:

  • Have one phone number across computer, mobile, and desk phones.
  • Turn a call into a group meeting without hanging up or redialing.
  • Add flexibility to meetings with a dial-in conference number.
  • Choose from a range of personal and shared devices built for Teams.

Secure, reliable, and rich calling:

  • Enjoy cloud calling features like consultative transfer, music on hold, call park, and more.
  • Work as a team with group call pickup, delegation, and shared line appearance.
  • Use built-in auto-attendants and call queues, or connect your contact center software.
  • Improve uptime with built-in redundancy and load balancing.

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