Microsoft Teams is certainly a popular business tool for companies with remote employees to stay connected and collaborate. MS Teams has many useful features to stay organized such as chat, file sharing, meetings, video conferencing, and more.  However, do you know there is a way to make phone calls right from Microsoft Teams?

Through one of Microsoft’s latest business technology applications, Microsoft 365 Business Voice, is a Cloud VoIP option to meet this need.  Microsoft 365 Business Voice is a small to medium business phone system that is integrated with the Microsoft Office suite of products to bring about a modern cloud-based telephony solution in Microsoft Teams. Together they deliver an all-in-one communication solution bringing together calling, chat, and meetings into a single application.

Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It’s a modern replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage. You can set up both toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone and more. You can even give employees their own phone numbers so they can get calls directly.

  • Start a Phone Call from a Microsoft Teams Chat
  • Collaborate In Real-Time
  • Easily Add Participants
  • Full-Featured Voice Mail with Calling Script Details
  • Simply add New Numbers for  your Office Location including Local Exchanges
  • One Communication Portal for Chat and Phone Calls-either on your Desktop or Mobile App.

Learn more about Microsoft 365 Business Voice offered by iCepts Technology Group, Inc.

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