10 Costly Problems in a Paper-Driven Warehouse

Manual Warehouse Problems

There many reasons why a business decides to look into warehouse automation technology. In a paper-driven, manual warehouse, it’s one event or a series of events that will finally push the decision makers at a company to act.  This event usually has had a significant price tag associated with it.  Here is a short list of events that can create big costly problems in a paper-driven warehouse:

  1. Loss of one or more customers
  2. Continued lost sales due to poor fill rates or inaccurate inventory
  3. Warehouse has run out of space
  4. Inventory costs are too high
  5. Overhead costs are exorbitant
  6. Inventory accuracy has dropped below an acceptable percentage
  7. High turnover rate for employees
  8. Excessive labor rates due to inventory movement being inefficient
  9. Having a high return rate on products that then have to be re-stocked
  10. Not having complete operations visibility and lack of ERP connectivity

Any event that drives up your costs in the warehouse or contributes to lost sales and even worse lost customers are what supply chain professional consider should consider trigger events that ultimately drive a company to find a solution; including Warehouse Management Solutions. Supply chains are becoming ever more complex and demands from customers continue to escalate as perfection is frequently required.

Don’t make the mistake of thinking your business is too small to consider a WMS.  It’s just not the case. The return on investment of a properly installed warehouse management solution can be surprising quicker than you may image along with the following benefits:

  • Increase your profits
  • Improve your customer satisfaction
  • Increase employee accountability & productivity
  • Reduce Inventory problems
  • Lower overhead
  • Improve warehouse space usage

Learn more about the many Benefits of Warehouse Management Systems below:

Learn about Warehouse Management Systems

Download the Business Case for Warehouse Management Systems

Posted by iCepts Technology Group, Inc. A HighJump Warehouse Edge Partner in the United States

Benefits of Open Source VoIP Phone Systems

VoIP Phone Systems

VoIP Phone systems are increasing become more popular for business as a way to obtain a feature-rich phone system at very reasonable cost. VoIP is short for Voice over Internet Protocol and is simply a phone system that sends voice packets over computer networking.  This allows a phone system to use computer wiring, for one thing.  It also allows remote users,whether those users are at a remote branch office or users who are Virtual Private Networked (VPN’d), into the corporate network from home to send and receive calls just as if they were at the office.

The Benefits of Open Source VoIP Phone Systems are numerous including great features, excellent sound quality and cost savings.

An “Open Sourced” technology application is a software movement which provides software written by a community of programmers to be used without cost.  What this means to you is that there is no upfront cost for the phone system nor are their ongoing licensing fees.  The software is shared and therefore available to everyone.

The VoIP phone system that we implement (notice we don’t “sell” it because the software is free) is FreePBX/Asterisk.  This software is used by tens of millions of users around the world in everything from very small companies to the largest corporations.  The only cost a company incurs is their cost to have internet service, phone lines, hardware and installation charges. There is no charge per user, licensing or any fees for added features.

The features rival the most expensive systems (like Cisco or Avaya) including such functionality as:

  • Voicemail to Email (where voicemail messages are sent as an attachment in an email message).
  • Call Follow-Me (calls which aren’t answered on a desk phone can be answered on a cell phone).
  • Inbound Faxing.
  • Conference Bridges, ie Conference Calls.
  • PC-based Call Management (PC software which allows users to see who is on the phone and to transfer calls).
  • Call Queuing.
  • And much more.  

The sound quality of these phone systems is fantastic – especially when used with a traditional PRI (a phone line from a Telephone company).  But you can also use a SIP trunk (either a dedicated circuit or over the Internet) as an alternative. 

Because these phone systems are actually just software running on computer hardware, it gives us the opportunity to virtualize this hardware if you already have a Hyper-V or VMW are virtualized infrastructure.

And the cost savings go beyond just saving money on hardware and software.  With faxing capabilities, you can get rid of expensive POTS (Plain Old Telephone Service) lines for even more cost reductions over a traditional phone system.

Learn more about Open Source VoIP Phone Systems

Request more information on VoIP Phone Systems

Microsoft Dynamics 365 Business Central Cloud Licensing Guide

Cloud ERP

Microsoft Dynamics 365 Business Central is an all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions. 

Built on functionality within Microsoft Dynamics NAV and adaptable to extend business applications to other Microsoft Cloud Services such as Office 365, Microsoft Flow, Power BI and PowerApps; Microsoft Dynamics 365 Business Central Solution can grow as your business requirements change while taking advantage of the latest technology.

Microsoft Dynamics 365 Business Central is a great fit for small to mid-sized organization. What makes this robust business management solution so desirable is the advanced enterprise technology management of financials, supply chain, sales, purchasing and warehouse functionality along with deployment options.

Dynamics 365 Business Central is a scalable solution that can be deployed on-premise or in the cloud.  Users can access their solution through “Role Based” interfaces on their desktop, in a browser, phone or mobile device.

Next Steps to Learn more about Business Central:

Download the Microsoft Dynamics 365 Business Central Cloud Licensing Guide

Preview Microsoft Dynamics 365 Business Central Videos

Get an Estimate on Microsoft Dynamic 365 Business Central

8 Topics to Consider with Best-In-Breed WMS Selection


The effective management of your warehouse and fulfillment/distribution operations is critical to the ongoing success of your business – but you’re not sure whether to select your ERP’s warehouse module or a best-of-breed warehouse management system (WMS). Unfortunately, the answer is not simple. There are key and critical topics to consider with Best-In-Breed WMS Selection vs. ERP WMS to decide what are your best options.

The fact is, implementing an add-on ERP module without fully understanding the implications to your business could actually prove more costly when considering the potential impact on total cost of ownership (TCO), competitive advantage, and customer satisfaction. Your system’s total cost of ownership is determined by all costs associated with initial implementation, which includes functionality fit, any up-front business process modifications, and integration; the ease of adapting the solution to your ever-changing requirements on an ongoing basis; and the upgrade process.

In today’s highly competitive economy, the ability to respond to changing business and customer requirements more effectively and more quickly than your competitors is critical. The strategic importance of your selection cannot be overstated. Budget overruns, dissatisfied customers and lost competitive advantage are very real threats.

With so much weighing on making the right decision for your business, the importance of learning more about the true differences between ERP warehouse modules and best-of-breed warehouse management systems is clear. This paper will examine the various areas that can be used to help determine which type of solution is the best fit for your business. This examination will include the following:

  1. Business Strategy
  2. Maximizing Business Results: The Cost Factor
  3. Functionality Fit
  4. Vendor Focus on Supply Chain Solutions
  5. Company Culture
  6. Infrastructure and Architecture
  7. Product Composition and Maturity
  8. Implementation and Ongoing Support

As you look at the topics listed, you will see that different organizations within your company will focus on different items. If you are an IT or operations professional, Implementation and Ongoing Support will be a key concern. Many of the other topics listed will also be important to you, including Functionality Fit, Vendor Focus, Company Culture, Infrastructure
and Architecture, and Product Composition and Maturity.

However, at the end of the day, Maximizing Business Results is the most critical component of all. Getting the value that meets your core business strategy is what truly matters. All of these items need to be viewed with this perspective in mind.

Download the Complete Free Document Here

Learn about Warehouse Management Systems

Posted by iCepts Technology Group, Inc a HighJump WMS Partner in Pennsylvania