Suppliers: The bell curve for suppliers is significantly different. There are frequently fewer choices for some products and even a nominally poor supplier is better than none at all. “Great suppliers” are at the top and are real partners. “Adequate … Continue reading →

Customers: The bell curve is a standard statistical concept that works for most large groups. The following is a simple division of the customer base that should work for small-to-midsize companies. Larger firms may divide customers based on other parameters. … Continue reading →